Mining online reviews with a Kansei-integrated Kano model for innovative product design
Year of publication: |
2022
|
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Authors: | Jin, Jian ; Jia, Danping ; Chen, Kejia |
Subject: | customer affective needs | Kano model | KE | online reviews | Product design | text mining | Produktgestaltung | Kundenzufriedenheit | Customer satisfaction | Produktentwicklung | New product development | Bergbau | Mining | Online-Handel | Online retailing | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Innovationsmanagement | Innovation management | Personalisierung | Personalization |
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