Mitigating resource dependence on internet visibility providers : exploring complementarity effects in the positioning of small hotels on online intermediaries
Paolo Neirotti, Elisabetta Raguseo
| Year of publication: |
2021
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|---|---|
| Authors: | Neirotti, Paolo ; Raguseo, Elisabetta |
| Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 58.2021, 1, p. 1-12
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| Subject: | Complementarity | Hotels | Online travel agencies | Reputation | Resource dependence theory | User-generated reviews | Hotellerie | Hotel industry | Ressourcenabhängigkeits-Ansatz | Resource dependence approach | Reisevermittler | Travel agency | Electronic Commerce | E-commerce | Internet | Online-Handel | Online retailing | Virales Marketing | Viral marketing | Social Web | Social web | Dienstleistungsqualität | Service quality |