Model of migration and use of platforms : role of hierarchy, current generation, and complementarities in consumer settings
Xin Xu; Viswanath Venkatesh; Kar Yan Tam; Se-joon Hong
| Year of publication: |
2010
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|---|---|
| Authors: | Xu, Xin ; Venkatesh, Viswanath ; Tam, Kar Y. ; Hong, Se-joon |
| Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 56.2010, 8, p. 1304-1323
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| Subject: | Informationstechnik | Information technology | IT-Dienstleister | IT service provider | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Netzwerkökonomik | Network economics |