Modeling e-loyalty : a moderated-mediation model

Chieh-Peng Lin, Chou-Kang Chiu, Chu-Mei Liu, Kuang-Jung Chen and Chieh-Yu Hsiao

Year of publication:	November-December 2018
Authors:	Lin, Chieh-Peng ; Chiu, Chou-Kang ; Liu, Chu-Mei ; Chen, Kuang-Jung ; Hsiao, Chieh-Yu
Published in:	The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 38.2018, 15/16, p. 1160-1178
Subject:	Visual appeal \| service reputation \| trust \| e-loyalty \| signaling theory \| Vertrauen \| Confidence \| Signalling \| Beziehungsmarketing \| Relationship marketing \| Reputation \| Theorie \| Theory \| Firmenimage \| Corporate reputation

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