Modeling patient care quality : an empirical high-performance work system approach
Year of publication: |
2016
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Authors: | Mihail, Dimitrios M. ; Kloutsiniotis, Panagiotis V. |
Published in: |
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management. - Bingley : Emerald Publishing Limited, ISSN 0048-3486, ZDB-ID 186673-4. - Vol. 45.2016, 6, p. 1176-1199
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Subject: | Quantitative | Social identification | Psychological empowerment | High-performance work systems (HPWS) | Quality of patient care | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Patienten | Patients | Personalmanagement | Human Resource Management | Qualitätsmanagement | Quality management | Performance-Messung | Performance measurement | Arbeitsgruppe | Team | Leistungsmotivation | Work motivation |
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