Modelling consumers' perceptions of internet service quality by structured equation analysis
Abdul Rahman, Lee Har San, Dong Jing and Qu Yan, Syriac Nellikunnel
| Year of publication: |
2017
|
|---|---|
| Authors: | Abdul Rahman ; San, Lee Har ; Jing, Dong ; Yan, Qu ; Syriac Nellikunnel |
| Published in: |
International journal of services, economics and management. - Genève : Inderscience Enterprises, ISSN 1753-0822, ZDB-ID 2422828-X. - Vol. 8.2017, 3, p. 197-207
|
| Subject: | e-service quality | e-retailing industry | customer e-satisfaction | customer e-loyalty | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Online-Handel | Online retailing | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Internet | Strukturgleichungsmodell | Structural equation model |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011892375