Modelling customer and technical requirements for sustainable supply chain planning
Year of publication: |
2014
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Authors: | Zhang, Zhonghua ; Awasthi, Anjali |
Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 52.2014, 17 (1.9.), p. 5131-5154
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Subject: | sustainable supply chains | quality function deployment | voice of the customer | priority matrix | gap analysis | sustainability function deployment | Lieferkette | Supply chain | Qualitätsmanagement | Quality management | Nachhaltigkeit | Sustainability | Beziehungsmarketing | Relationship marketing | Nachhaltige Entwicklung | Sustainable development | Kundenzufriedenheit | Customer satisfaction |
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