Moderating effects of supervisor support, monetary rewards, and career paths on the relationship between job burnout and turnover intentions in the context of call centers
| Year of publication: |
2012
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| Authors: | Choi, Sujeong ; Cheong, KiJu (KJ) ; Feinberg, Richard A. |
| Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 12163971. - Vol. 22.2012, 5 (31.8.), p. 492-517
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