Moderating role of consumers' attachment style on post-recovery satisfaction behavior
Sarabjit Kaur Sidhu, Fon Sim Ong and M. S. Balaji
| Year of publication: |
2023
|
|---|---|
| Authors: | Sidhu, Sarabjit Kaur ; Fon Sim Ong ; Balaji, M. S. |
| Subject: | attachment anxiety | attachment avoidance | positive word-of-mouth | recovery satisfaction | repurchase intention | Service failure | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Beschwerdemanagement | Complaint management | Virales Marketing | Viral marketing | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction | Emotion |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/15332667.2023.2205280 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014422333