Monitoring and surveillance in call centres : some responses from Australian workers
Diane van den Broek
| Year of publication: |
2002
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|---|---|
| Authors: | Broek, Diane van den |
| Published in: |
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ). - Abingdon : Routledge, ISSN 1030-1763, ZDB-ID 1114900-0. - Vol. 12.2002, 3, p. 43-58
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| Subject: | Callcenter | Call centre | Leistungsbeurteilung | Employee performance appraisal | Australien | Australia |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001801369