Multiple value dimensions spill-over : an experimental approach in a consumption system comprising a product and a service
Year of publication: |
July-August 2017
|
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Authors: | Arne, Floh ; Koller, Monika ; Zauner, Alexander ; Teller, Christoph |
Published in: |
Journal of consumer behaviour : an international research review. - Chichester : Wiley, ISSN 1472-0817, ZDB-ID 2194377-1. - Vol. 16.2017, 4, p. 352-362
|
Subject: | Mobilkommunikation | Mobile communications | Mobiltelefon | Mobile phone | Leistungsbündel | Bundling strategy | Spillover-Effekt | Spillover effect | Kundenwert | Customer value | Kundenbindung | Customer retention | Konsumentenverhalten | Consumer behaviour |
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