Need for distinction moderates customer responses to preferential treatment

Vivian Pontes, Dominique A. Greer, Nicolas Pontes and Amanda Beatson

Year of publication:	2023
Authors:	Pontes, Vivian ; Greer, Dominique A. ; Pontes, Nicolas ; Beatson, Amanda
Subject:	Customer experience \| Experimental design \| Harm to others \| Hospitality \| Loyalty programs \| Moral emotions \| Need for distinction \| Preferential treatment \| Relationship marketing \| Service encounter \| Theory of uniqueness \| Well-being \| Beziehungsmarketing \| Emotion \| Konsumentenverhalten \| Consumer behaviour \| Experiment \| Kundenbindungsprogramm \| Loyalty program \| Kundenzufriedenheit \| Customer satisfaction \| Dienstleistungsqualität \| Service quality

Online Resource

Check full text access |

More access options

doi.org

Check Google Scholar

Which error do you want to report?

Report: URL of this record is broken

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: Addition of an URL to that resource

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: The language(s) of that resource is/are…

Please note: Required language not in the list? Please use comment field

Report: Addition of an identifier to that resource

Report: report typo

Report: Add statement

Report: Add keywords

Please use the commentary box to describe other errors

Would you like to receive a feedback?

Commentary

Please type the code from the image

For general questions please use this address.

Persistent link: https://www.econbiz.de/10014276916

A service of the