New insights into the climate–attitudes–outcome framework: Empirical evidence from the Australian service sector
Year of publication: |
2014
|
---|---|
Authors: | Mathies, Christine ; Ngo, Liem Viet |
Published in: |
Australian Journal of Management. - Australian School of Business. - Vol. 39.2014, 3, p. 473-491
|
Publisher: |
Australian School of Business |
Subject: | frontline service employees | job performance | job satisfaction | psychological climate perceptions | work environment |
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