No second chance to make a first impression : a field study of relationship initiation and development
Year of publication: |
2009
|
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Authors: | Lewis, Michael ; Whitler, Kimberly ; Hoegg, JoAndrea |
Published in: |
MSI reports : working paper series. - Cambridge, Mass. : [Verlag nicht ermittelbar], ISSN 1545-505X, ZDB-ID 2127174-4. - 2009, 4, p. 119-146
|
Subject: | Marketingmanagement | Marketing management | Markenführung | Brand management | Emotion | Wahrnehmung | Perception | Beziehungsmarketing | Relationship marketing | Feldforschung | Field research |
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