Not so "eco" service ecosystems : value co-destruction practices affecting vulnerable patients in special transport
Year of publication: |
2021
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Authors: | Echeverri, Per |
Published in: |
Journal of creating value. - London : Sage Publishing, ISSN 2454-213X, ZDB-ID 2822183-7. - Vol. 7.2021, 1, p. 103-116
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Subject: | Service ecosystem | value co-creation | value co-destruction | practices | transport | healthcare | Betriebliche Wertschöpfung | Value creation | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Kundenintegration | Customer integration | Gesundheitswesen | Health care system | Patienten | Patients |
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