Not worth the extra cost? : diluting the differentiation ability of highly rated products by altering the meaning of rating scale levels
Year of publication: |
2013
|
---|---|
Authors: | Meißner, Martin ; Heinzle, Stefanie Lena ; Decker, Reinhold |
Published in: |
Journal of consumer behaviour : an international research review. - Chichester : Wiley, ISSN 1472-0817, ZDB-ID 2194377-1. - Vol. 12.2013, 3, p. 223-231
|
Subject: | Bewertung | Evaluation | Skalenertrag | Returns to scale | Produktqualität | Product quality | Konsumentenverhalten | Consumer behaviour |
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