Omni-channel customer segmentation : a personalized customer journey perspective
Year of publication: |
2024
|
---|---|
Authors: | Nguyen Anh Thi Van ; McClelland, Bob ; Nguyen, Hoang Thuan |
Published in: |
Journal of consumer behaviour. - Chichester : Wiley, ISSN 1479-1838, ZDB-ID 2094545-0. - Vol. 23.2024, 6, p. 3253-3275
|
Subject: | Direktmarketing | Direct marketing | Konsumentenverhalten | Consumer behaviour | Zielgruppe | Target group | Multikanalvertrieb | Multichannel strategy | Befragung | Interview | Elektronisches Produkt | Electronic product | Vietnam | Viet Nam |
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