Omnichannel retail operations with consumer returns and order cancellation
Year of publication: |
October 2018
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Authors: | Zhang, Juzhi ; Xu, Qingyun ; He, Yi |
Published in: |
Transportation research / E : an international journal. - Amsterdam : Elsevier, ISSN 1366-5545, ZDB-ID 1380969-6. - Vol. 118.2018, p. 308-324
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Subject: | Omnichannel | Pricing and inventory management | Consumer returns | Consumer order cancellation | Multikanalvertrieb | Multichannel strategy | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Lagermanagement | Warehouse management | Beschwerdemanagement | Complaint management | Preismanagement | Pricing strategy |
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