Omnichannel service operations with online and offline self-order technologies

Fei Gao, Xuanming Su

Year of publication:	August 2018
Authors:	Gao, Fei ; Su, Xuanming
Published in:	Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 64.2018, 8, p. 3595-3608
Subject:	capacity management \| self-order technology \| service operations \| mobile \| omnichannel management \| USA \| United States \| Mobilkommunikation \| Mobile communications \| Mobile Business \| Mobile business

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