//-->
Total Quality Management : Herausforderung für die Personalarbeit TQM aus koreanischer Sicht
Pak, Sŏng-jo, (1996)
Modernisierung der Kommunalverwaltung in der Bundesrepublik Deutschland und in Korea : ein Vergleich am Beispiel von Controlling, Budgetierung und Qualitätsmanagement
Han, Hyung-Seo, (2000)
A comparative study of quality control methods and principles in Japan, South Korea and Denmark
Dahlgaard, Jens Jörn, (1989)
On adopting quality orientation as an operations philosophy to improve business performance in banking services
Mehra, Satish, (2011)
Innovation-orientated technology assimilation strategy and Korean SMEs’ enhancing innovation capability, competitive advantage and firm performance
Rhee, Munsung, (2020)
Aligning operations, marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry
Rhee, Munsung, (2006)