On the application of quality management concepts in education : An example of a Korean classroom

Purpose – The purpose of this paper is to examine the role of quality management concepts towards enhancing classroom learning. Design/methodology/approach – Undergraduate and graduate students in business discipline were asked for their views about cooperative learning. Collected data were analyzed using factor analysis to arrive at specific focus areas to improve learning. Findings – It is found that specific quality management concepts can assist towards increased classroom learning for students. Originality/value – This research broadens the scope of the applicability of quality management tools for enhanced students learning across varied cultural settings.