On the customer lifetime value : a mathematical perspective
R. Ferrentino, M.T. Cuomo, C. Boniello
Year of publication: |
October 2016
|
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Authors: | Ferrentino, R. ; Cuomo, M.T. ; Boniello, C. |
Published in: |
Computational Management Science : CMS. - Berlin : Springer, ISSN 1619-697X, ZDB-ID 2136735-8. - Vol. 13.2016, 4, p. 521-539
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Subject: | Customer lifetime value | Customer equity | Customer profitability | Customer retention | Persistence models | Kundenwert | Customer value | Beziehungsmarketing | Relationship marketing | Theorie | Theory | Marketingmanagement | Marketing management |
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