On the ontological expressiveness of conceptual modeling grammars for service productivity management
Year of publication: |
2014
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Authors: | Becker, Jörg ; Beverungen, Daniel ; Knackstedt, Ralf ; Rauer, Hans Peter ; Sigge, Daniel |
Published in: |
Information systems and e-business management : ISeB. - New York, NY [u.a.] : Springer, ISSN 1617-9846, ZDB-ID 2069863-X. - Vol. 12.2014, 3, p. 337-365
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Subject: | Service Science Management and Engineering | Conceptual modeling grammar | Service productivity | Meta modeling | Ontology | Ontologie | Theorie | Theory | Dienstleistungssektor | Service industry | Dienstleistung | Services | Modellierung | Scientific modelling | Prozessmanagement | Business process management | Produktivität | Productivity |
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