Operational Excellence : A Concise Guide to Basic Concepts and Their Application

Intro -- Contents -- 1: Introduction -- 2: Assurance of Supply (AOS) -- 2.1 Assurance of Supply Systems and Processes -- 2.2 Capacity and Inventory Planning for Meeting AOS -- Key Elements to Achieve Assurance of Supply: -- Reference -- 3: Cost of Goods (COGs) -- 3.1 Bill of Material (BOM) Cost Reduction -- 3.2 Labor Cost Reduction -- 3.3 Supply Chain and Logistics Cost Reduction -- 3.4 Cost Reduction of Production Overhead -- 3.4.1 Start: Stop-Continue -- 4: Decision Support Systems (DSS) -- 4.1 Importance -- 4.2 Accuracy -- 4.3 DSS Usage -- 4.4 Major DSS and KPIs at the Different Operations Departments -- 5: Drum, Buffer, Rope and Days of Inventory (DOI) Control -- 5.1 What Is the Drum, Buffer, Rope, Methodology? -- 5.2 Drum, Buffer, Rope and Sales Volume -- Reference -- 6: emails (The LEAN Version) -- 6.1 The Importance in Manage and Not to be Managed by emails -- 6.2 Sorting emails by Their Importance -- 6.3 Identifying the emails that Deal with Operational Constraints -- References -- 7: Empowerment -- 7.1 Why Should a Manager, Invest in Empowerment? -- 7.2 What Empowered Employees Allow Their Managers to Do? -- 7.3 Characteristics of Empowering Managers -- 8: Enterprise Resource Planning (ERP) -- 8.1 ERP Content and Evolvement -- 8.2 ERP Functions, Features and Advantages -- 8.3 Caution Needed in ERP Implementation -- 8.4 Examples for Proven Practices for ERP Implementation and Assimilation -- 8.4.1 ERP Project Complexity -- 8.4.2 Request for Proposal -- 8.4.3 Pilot and Testing of the System -- 9: Failure Mode and Effect Analysis (FMEA) -- 9.1 Examples for Using FMEA -- 9.2 Major Steps of the FMEA -- 9.3 Full FMEA Process Steps -- 10: Gross Margin (GM) -- 10.1 Gross Margin and the Company´s Financial Health -- 10.2 Setting Gross Margin Improvement Goals -- 10.3 Gross Margin Improvements Through Innovation.