Operational flexibility in hospitals : scale development and validation
Hardeep Chahal, Mahesh Gupta and Subhash Lonial
| Year of publication: |
1-15 May 2018
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| Authors: | Chahal, Hardeep ; Gupta, Mahesh Chander ; Lonial, Subhash |
| Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 56.2018, 10 (1/15.5.), p. 3733-3755
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| Subject: | empirical study | flexibility | flexibility measures | structural equation modelling | hospital industry | Krankenhaus | Hospital | Strukturgleichungsmodell | Structural equation model | Flexibilität | Flexibility | Gastgewerbe | Hospitality industry | Messung | Measurement | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/00207543.2018.1442941 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011888125