Optimizing the return window for online fashion retailers with closed-loop refurbishment
Year of publication: |
July 2018
|
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Authors: | Difrancesco, Rita Maria ; Huchzermeier, Arnd ; Schröder, David |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 78.2018, p. 205-221
|
Subject: | Return window | Customer sojourn time | Product aging | Refurbishment | Online fashion retailers | Closed-loop supply chains | Returns management | Secondary markets | Textilhandel | Textile distribution | Betriebliche Kreislaufwirtschaft | Reverse logistics | Lieferkette | Supply chain | Online-Handel | Online retailing | Mode | Fashion | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction |
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