Organizational control, incentive contracts, and knowledge transfer in offshore business process outsourcing
Year of publication: |
2015
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Authors: | Liu, Ying ; Aron, Ravi |
Published in: |
Information systems research : ISR. - Catonsville, MD : INFORMS, ISSN 1047-7047, ZDB-ID 1081934-4. - Vol. 26.2015, 1, p. 81-99
|
Subject: | business process outsourcing | offshoring | output quality | organizational control | empirical research | agency theory | Auslandsverlagerung | Offshoring | Outsourcing | Prozessmanagement | Business process management | Prinzipal-Agent-Theorie | Agency theory | Wissenstransfer | Knowledge transfer | Lieferantenmanagement | Supplier relationship management |
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