Out of dedication or constraint? : a dual model of post-adoption phenomena and its emperical test in the context of online services
Year of publication: |
2009
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Authors: | Kim, Sung S. ; Son, Jai-yeol |
Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 33.2009, 1, p. 49-70
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Subject: | Digitale Plattform | Digital platform | Online-Handel | Online retailing | Kundenservice | Customer service | Konsumentenverhalten | Consumer behaviour | Theorie | Theory | Empirische Methode | Empirical method |
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