Overall perceived value of a tourism service delivered via different media : a cross-cultural perspective
Year of publication: |
January 2016
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Authors: | Sabiote-Ortiz, Carmen M. ; Frías-Jamilena, Dolores M. ; Castañeda-García, J. Alberto |
Published in: |
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 0047-2875, ZDB-ID 864377-5. - Vol. 55.2016, 1, p. 34-51
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Subject: | overall perceived value | uncertainty-avoidance | individualism | travel agency | Internet | Tourismuswirtschaft | Tourism industry | Reisevermittler | Travel agency | Konsumentenverhalten | Consumer behaviour | Tourismus | Tourism | Kundenwert | Customer value | Kundenzufriedenheit | Customer satisfaction |
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