Overcoming the specific performance measurement challenges of knowledge-intensive organizations
Year of publication: |
2013
|
---|---|
Authors: | Jääskeläinen, Aki ; Laihonen, Harri |
Published in: |
The international journal of productivity and performance management : IJPPM. - Bingley : Emerald, ISSN 1741-0401, ZDB-ID 2135449-2. - Vol. 62.2013, 4, p. 350-363
|
Subject: | Wissensintensives Unternehmen | Knowledge-intensive industry | Performance-Messung | Performance measurement | Dienstleistungsmanagement | Service management | Personalmanagement | Human Resource Management | Bibliometrie | Bibliometrics | Hochqualifizierte Arbeitskräfte | Highly skilled workers | Arbeitsleistung | Job performance | Arbeitszufriedenheit | Job satisfaction | Aktionsforschung | Action research | Finnland | Finland |
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