Path to purpose? : how online customer journeys differ for hedonic versus utilitarian purchases
Year of publication: |
2020
|
---|---|
Authors: | Li, Jingjing ; Abbasi, Ahmed ; Cheema, Amar ; Abraham, Linda B. |
Subject: | customer journey | hedonic and utilitarian products | information sources | path to purchase | touchpoint management | Konsumentenverhalten | Consumer behaviour | Utilitarismus | Utilitarianism | Hedonischer Preisindex | Hedonic price index | Beziehungsmarketing | Relationship marketing | Kaufmotiv | Consumer motivation |
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