Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system
Year of publication: |
2014
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Authors: | Fullerton, Sam ; McCullough, Tammy |
Published in: |
Health marketing quarterly. - Philadelphia, Pa. : Taylor & Francis, ISSN 0735-9683, ZDB-ID 639428-0. - Vol. 31.2014, 1, p. 78-96
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Subject: | behaviors | empowerment | health care | patient proactivity | prevention | satisfaction | Gesundheitsversorgung | Health care | Patienten | Patients | Gesundheitswesen | Health care system | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Arbeitszufriedenheit | Job satisfaction | Zufriedenheit | Satisfaction |
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