Performance appraisal and development renovate Rother Homes management : Top team transformed into a more enthusiastic and cohesive group
New systems of performance appraisal and management development have helped to revitalize a UK housing association, enthuse its managers and transform them into a more cohesive group. Rother Homes, part of the Horizon Housing Group, had a five‐year program to repair and upgrade the 3,000 homes for which it had taken over responsibility from Rother District Council, East Sussex, England.