Performance Management : A business process benchmarking approach

edited by Asbjørn Rolstadås

The modern way to improve productivity is by a process- oriented approach. This involves focusing on performance in a company rather than on efficiency. This new way of thinking, commonly referred to as business process re-engineering, is clearly discussed in this book. The book aims to provide readers with a detailed overview of performance measurement and productivity improvement techniques and practice

Year of publication:	1995
Other Persons:	Rolstadås, Asbjørn (ed.)
Publisher:	Dordrecht : Springer Netherlands
Subject:	Performance-Management \| Performance management \| Prozessmanagement \| Business process management \| Benchmarking \| Performance-Messung \| Performance measurement

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