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Benefits of the changes of ISO9001 : 2015 on organisational performance
Ouchama, Sara, (2023)
Investigating the effect of organisational culture on knowledge management and performance : an empirical study in knowledge-based companies using the balanced scorecard
Forte, Peter, (2016)
An effectiveness measurement model for knowledge management : a balanced scorecard perspective
Chopra, Meenu, (2023)
Performance measurement implementation in a knowledge-based public organisation
Rantanen, Hannu, (2007)
Utilisation of performance measurement information in management: top manager perspective
Pekkola, Sanna, (2014)
A framework to support performance measurement at the operative level of an organisation
Ukko, Juhani, (2009)