Power perceptions and modes of complaining in higher education
| Year of publication: |
2009
|
|---|---|
| Authors: | Mukherjee, Avinandan ; Pinto, Mary Beth ; Malhotra, Neeru |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 29.2009, 11, p. 1615
|