Predicting CRM purchase intention by examining congruence, shopping orientation and mood moderation : Applying congruence theory with SEM-ANN-NCA method
Year of publication: |
2024
|
---|---|
Authors: | Suryavanshi, A. K. S. ; Bhatt, Viral ; Thomas, Sujo ; Patel, Ritesh ; Trivedi, Twinkle |
Published in: |
International review on public and non-profit marketing. - Berlin : Springer, ISSN 1865-1992, ZDB-ID 2423129-0. - Vol. 21.2024, 3, p. 565-594
|
Subject: | Brand-consumer congruence | Cause-brand congruence | Cause-consumer congruence | Cause-related marketing | Congruence theory | CRM purchase intention | Mood | SEM-ANN-NCA | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Cause-Related Marketing | Markenimage | Brand image |
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