Predicting customers' behavioral intentions toward ATM services
Year of publication: |
2013
|
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Authors: | Sahi, Gurjeet Kaur ; Gupta, Sangeeta |
Published in: |
Journal of Indian business research. - Bingley : Emerald, ISSN 1755-4195, ZDB-ID 2473958-3. - Vol. 5.2013, 4, p. 251-270
|
Subject: | Behavioral intentions | Self-service technologies | Konsumentenverhalten | Consumer behaviour | Selbstbedienung | Self-service | Verbrauchereinstellung | Consumer attitudes | Electronic Banking | Electronic banking | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Innovationsakzeptanz | Innovation adoption |
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