Prior consumer satisfaction and alliance encounter satisfaction attributions
Year of publication: |
2013
|
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Authors: | Li, Ning ; Murphy, William H. |
Published in: |
The journal of consumer marketing. - Bingley : Emerald Publishing Limited, ISSN 0736-3761, ZDB-ID 630151-4. - Vol. 30.2013, 4, p. 371-381
|
Subject: | Alliance | Consumers | Attribution | Satisfaction | Brands | Attitudes | Partnership | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Strategische Allianz | Strategic alliance | Markenimage | Brand image | Dienstleistungsqualität | Service quality | Arbeitszufriedenheit | Job satisfaction |
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