Programming quality of festivals : conceptualization, measurement, and relation to consequences

Qi Yan; Hanqin Zhang and Mimi Li

Year of publication:	2012
Authors:	Yan, Qi ; Zhang, Hanqin ; Li, Mimi
Published in:	International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 24.2012, 4, p. 653-673
Subject:	Beijing \| Großveranstaltung \| Big event \| Dienstleistungsmanagement \| Service management \| Dienstleistungsqualität \| Service quality \| Kundenzufriedenheit \| Customer satisfaction \| China

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