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Promotion of services
Royne Stafford, Marla, (2002)
Is "proof" the eighth "P" of service? : a conceptual model and propositions
Moorthi, Y. L. R., (2017)
The Net Promoter Score interrogated through a services marketing lens : review and recommendations for service organizations
Lacohee, Hazel, (2024)
Marketing communications : a European perspective
Pelsmacker, Patrick de, (2007)
Foundations of marketing communications : a European perspective
Pelsmacker, Patrick de, (2005)
Marketing communications
Pelsmacker, Patrick de, (2004)