Providing a critical service today for tomorrow's consumers : a relational model of customer evaluations and responses in the child care industry
Young K. Kim, Amy K. Smith
| Year of publication: |
2007
|
|---|---|
| Authors: | Kim, Young K. ; Smith, Amy K. |
| Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 14.2007, 3, p. 232-245
|
| Subject: | Kinderbetreuung | Child care | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Befragung | Interview | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003458658