Coercion versus choice : citizen evaluations of public service quality across methods of consumption
Trevor Brown
| Year of publication: |
2007
|
|---|---|
| Authors: | Brown, Trevor |
| Published in: |
Public administration review : PAR. - Hoboken, NJ : Wiley, ISSN 0033-3352, ZDB-ID 209502-6. - Vol. 67.2007, 3, p. 559-572
|
| Subject: | Ohio | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Befragung | Interview | USA | United States |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003566807