Quality control management and customer retention in selected manufacturing companies in Nigeria : an empirical analysis
Year of publication: |
2019
|
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Authors: | Olayiwola, Peter Olatunji ; Akeke, Shola Solomon ; Odusanya, Olubusola Mojisola |
Published in: |
The Romanian economic journal : REJ. - Bucuresti : [Verlag nicht ermittelbar], ISSN 2286-2056, ZDB-ID 2496085-8. - Vol. 22.2019, 71, p. 60-78
|
Subject: | Employee participation | Supplier quality management | Management commitment | Leadershipenhancement and Customer Retention | Qualitätsmanagement | Quality management | Beziehungsmarketing | Relationship marketing | Nigeria | Mitarbeiterbindung | Employee retention | Industrie | Manufacturing industries |
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