A quasi-experimental examination of knowledge-sharing interventions enhancing service performance : the roles of time, occupational identity, and image

Ning Li, Xiaoming Zheng, Yu Yu, Jia Yu

Year of publication:	2022
Authors:	Li, Ning ; Zheng, Xiaoming ; Yu, Yu ; Yu, Jia
Published in:	Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior. - Chichester, Sussex : Wiley, ISSN 1099-1379, ZDB-ID 1501859-3. - Vol. 43.2022, 5, p. 818-839
Subject:	knowledge sharing \| occupational identity and image \| quasi-experiment \| service performance \| temporal perspective \| Wissenstransfer \| Knowledge transfer \| Persönlichkeitspsychologie \| Personality psychology \| Dienstleistungsqualität \| Service quality \| Firmenimage \| Corporate reputation

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