Questionary Research to Learn State of Affairs of Technological Support CRM

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).

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Year of publication:	2006-04
Authors:	Vaněk, Jindřich ; Suchánek, Petr
Institutions:	Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
Subject:	CRM \| hypothesis \| exploited software \| cooperative part CRM \| outsourcing

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Extent:	application/pdf
Series:	MPRA Paper.
Type of publication:	Book / Working Paper
Classification:	A30 - Multisubject Collective Works. General ; O10 - Economic Development. General ; O30 - Technological Change; Research and Development. General ; L10 - Market Structure, Firm Strategy, and Market Performance. General
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10005621710