Queues : A Course in Queueing Theory

The Exponential Distribution and the Poisson Process -- Introduction to Renewal Theory -- Introduction to Markov Chains -- From Single Server Queues to M/G/1 -- Priorities and Scheduling in M/G/1 -- M/G/1 Using Markov Chains and LSTs -- The G/M/1 Queueing System -- Continuous-time Markov Chains and Memoryless Queues -- Open Networks of Exponential Queues -- Closed Networks of Exponential Queues -- Insensitivity and Product-form Queueing Models -- Two-dimensional Markov Processes and their Applications to Memoryless Queues