Reaching the goal : how managers improve a services business using Goldratt's theory of constraints

John Arthur Ricketts

Year of publication:	c 2008
Authors:	Ricketts, John Arthur
Other Persons:	Ricketts, John Arthur (contributor)
Publisher:	Upper Saddle River, NJ [u.a.] : IBM Press London : Pearson Education
Subject:	Dienstleistungsmanagement \| Service management \| Wettbewerbsstrategie \| Competitive strategy \| Dienstleistungsmarketing \| Services marketing \| Marketingtheorie \| Marketing theory
Description of contents:	Table of Contents [gbv.de]

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