Recognizing emotions in restaurant online reviews : a hybrid model integrating deep learning and a sentiment lexicon
Year of publication: |
2024
|
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Authors: | Liu, Jun ; Hu, Sike ; Mehraliyev, Fuad ; Zhou, Haiyue ; Yu, Yunyun ; Yang, Luyu |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald, ISSN 1757-1049, ZDB-ID 2028752-5. - Vol. 36.2024, 9, p. 2955-2976
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Subject: | Deep learning | Emotion | Multimethod comparison | Online reviews | Restaurant | Sentiment analysis | Gastronomie | Restaurant industry | Konsumentenverhalten | Consumer behaviour | Virales Marketing | Viral marketing | Social Web | Social web | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Online-Marketing | Internet marketing |
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