Recovering existing service design through reverse engineering approach

Henri Karppinen; Janne Huiskonen; Kaisa Seppänen

Year of publication:	2013
Authors:	Karppinen, Henri ; Huiskonen, Janne ; Seppänen, Kaisa
Published in:	International journal of business excellence. - Genève : Inderscience Enterprises Ltd., ISSN 1756-0047, ZDB-ID 2458823-4. - Vol. 6.2013, 2, p. 214-230
Subject:	Produktgestaltung \| Product design \| Dienstleistungssektor \| Service industry

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